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    Open in a new Window   » ACRA, Inc. - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.

    Open in a new Window   » Advanced Phone Ups - Telephone training and mystery shopping of all types of vehicle dealerships.

    Open in a new Window   » Amusement Advantage, LLC - Amusement park mystery shopping. Online application.

    Open in a new Window   » Anonymous Insights, Inc. - Marketing research firm that specializes in customer satisfaction programs. Online application.

    Open in a new Window   » Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.

    Open in a new Window   » Ardent Services, Inc. - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.

    Open in a new Window   » Ascent Research Associates, LLC - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.

    Open in a new Window   » Associate Consumer Evaluations Mystery Shopping - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.

    Open in a new Window   » At Random Communications - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.

    Open in a new Window   » Ath Power - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.

    Open in a new Window   » Bare Associates International - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.

    Open in a new Window   » Barry Leeds and Associates - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.

    Open in a new Window   » Berring HIne Consulting - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.

    Open in a new Window   » Business Evaluation Services - Business and retail on-site, telephone and customer feedback secret shopper services.

    Open in a new Window   » C-Chex - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.

    Open in a new Window   » Certified Reports, Inc. - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.

    Open in a new Window   » Check Mark, Inc. - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.

    Open in a new Window   » Checkout (UK) Ltd - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.

    Open in a new Window   » A Closer Look, Inc. - Online mystery shopping services with resource links for shopper applicants. Online application.

    Open in a new Window   » Confero, Inc. - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.

    Open in a new Window   » Consumer Research Group (CRG) - Mystery shopper consultant services to the retail industry.

    Open in a new Window   » Count On Us - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.

    Open in a new Window   » Creative Image Associates - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.

    Open in a new Window   » Customer Point of View - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.

    Open in a new Window   » Customer Service Perceptions - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.

    Open in a new Window   » Customer 1st - Full service mystery shopping company providing on-line reporting for customer service evaluation.

    Open in a new Window   » A Customer's Point of View, Inc. - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.

    Open in a new Window   » CV Marketing Research Inc. - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels

    Open in a new Window   » Douglas Stafford International - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.

    Open in a new Window   » DSG Associates, Inc. - Mystery shopping services to the retail food service industry. Online application.

    Open in a new Window   » eMysteryShopper - Independent review of website usability and efficiency from a customer's point of view. Online application.

    Open in a new Window   » Evaluation Systems for Personnel - Provides mystery shopping and sales training services. [Houston]

    Open in a new Window   » Feedback Plus, Inc. - Customized mystery shopping programs.

    Open in a new Window   » Game Film Consultants - Video mystery shopping.

    Open in a new Window   » Green & Associates - News, articles, and mystery shopper details.

    Open in a new Window   » Greet America Mystery Shopping - Conducts many types of evaluations and surveys across North America.

    Open in a new Window   » Guest Check - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.

    Open in a new Window   » Hilli Dunlap Enterprises - Services offered, contact details, and application to be a shopper.

    Open in a new Window   » Hindsight - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.

    Open in a new Window   » The Hotel Shopping Network - Provider of hotel mystery shopping and sales training services to the hospitality industry.

    Open in a new Window   » ICC - Decision Services - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.

    Open in a new Window   » ICU Associates Inc. - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.

    Open in a new Window   » Imaginus Training & Development Inc. - Mystery shopping, web shopping, training, motivational seminars, and focus groups.

    Open in a new Window   » Imyst, Inc. - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.

    Open in a new Window   » Infotel - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.

    Open in a new Window   » Inland Retail Services - Specialists in mystery shopping and merchandising services. Includes services and contacts.

    Open in a new Window   » The Insight Group International - Provides food and beverage service evaluations and full property evaluations for hotels.

    Open in a new Window   » IntelliShop - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.

    Open in a new Window   » ITS (Incognito) - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.

    Open in a new Window   » J. E. Lowery Professional Services Corporation - Customized mystery shopping services.

    Open in a new Window   » Jancyn Evaluation Shops - Secret shopping services used by the retail, restaurant and rental housing industry.

    Open in a new Window   » J.M. Ridgeway Co. - A market research and mystery shopping company providing national coverage.

    Open in a new Window   » Kinesis CEM, Redefining the Customer Experience - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.

    Open in a new Window   » The Kirandt Group, LLC - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.

    Open in a new Window   » MacPherson Mystery Shopping and Research - A British company specializing in worldwide mystery shopping and market research.

    Open in a new Window   » Marketing Systems Unlimited Corp. - Details about the company, services offered and how to become a shopper.

    Open in a new Window   » Mars Research - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.

    Open in a new Window   » Michelson & Associates, Inc. - Description of the company and services offered. Apply online to be a shopper.

    Open in a new Window   » Mystery Shop Inc. - Print, telephone, and video mystery shop services.

    Open in a new Window   » Mystery Shopper, USA - Sign up to be a shopper or inquire about using this business's services.

    Open in a new Window   » Mystery Shoppers - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.

    Open in a new Window   » Mystery Shoppers Ltd. - Mystery shopping and customer service training and consultancy services. UK.

    Open in a new Window   » Mystery Shopping Providers Association - Trade association of mystery shopping providers and resource for shopper applicants.

    Open in a new Window   » Mystery Shopping Resources - Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.

    Open in a new Window   » Mystery Surfing - Independent website usability evaluation service.

    Open in a new Window   » Mysteryshopomatic.com - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.

    Open in a new Window   » Mysteryshopper.com.au Pty Limited - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.

    Open in a new Window   » Mystique Shopper LLC - Mystery shopping services to varied industries. Web-based reporting.

    Open in a new Window   » The National Center For Professional Mystery Shopping And Merchandising (NCPMS) - Provides project training for mystery shopping/merchandising companies, training and certification for mystery shoppers/merchandisers, business referrals, resource and reference links, and mediation.

    Open in a new Window   » National Shopping Service - Mystery shopping in America and Europe.

    Open in a new Window   » National Shopping Service Network, LLC - Offers a variety of mystery shopping services.

    Open in a new Window   » Northwest Loss Prevention Consultants - Restaurant, apartment and retail mystery shops. On line shopper application.

    Open in a new Window   » Pacific Research Group - Services include mystery shops, site inspections, and phone surveys.

    Open in a new Window   » The Performance Edge, Inc - Mystery Shopping services. Customer Service Feedback. Online application.

    Open in a new Window   » Performance In People Ltd - UK-based telephone and video mystery shopping services.

    Open in a new Window   » Person To Person Quality - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.

    Open in a new Window   » Pinkerton Field Research Services - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.

    Open in a new Window   » Power Information Gathering Services - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.

    Open in a new Window   » Premier Service - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.

    Open in a new Window   » Presence Quality Mystery Shopping - Specialists of network assessments.

    Open in a new Window   » Quality Assessments Mystery Shoppers, LLC - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.

    Open in a new Window   » Quality Consultants, Inc - Conducts mystery shopping and quality reports for restaurants and lodging facilities.

    Open in a new Window   » Quality Eye Mystery Shopping - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.

    Open in a new Window   » QualityWorks Associates - A market research organization that conducts surveys and mystery shopping.

    Open in a new Window   » Reality Check Mystery Shopper - Shopper evaluations. Apply online.

    Open in a new Window   » Retail Maxim - UK-based mystery shopping services including competitor visits and internet and telephone shopping.

    Open in a new Window   » Retail Rapport Ltd. - Mystery shopping agency. List of services, details about applying, and contact information.

    Open in a new Window   » RetailTrack - Retail, service, hospitality and call center mystery shopping.

    Open in a new Window   » Richey International - Quality management programs to enhance performance, measure product quality, and maintain brand stature.

    Open in a new Window   » Satisfaction Services, inc. - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.

    Open in a new Window   » Schryver Enterprises. LLC - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.

    Open in a new Window   » Second To None, Inc. - Full service mystery shopping solutions. Apply online.

    Open in a new Window   » Secret ShopNET - Mystery shopping services. Apply online.

    Open in a new Window   » The Secret Shopper Company - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.

    Open in a new Window   » Secret Sleuths - Services offered, staff, contact details, and shopper application.

    Open in a new Window   » Sensor Quality Management Inc. - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.

    Open in a new Window   » Service Alliance, Inc. - Provides mystery shopping services to a variety of industries throughout the United States.

    Open in a new Window   » Service Check - Customer service audits performed throughout North America.

    Open in a new Window   » Service Evaluation - Provides a comprehensive solution for keeping on top of the front line.

    Open in a new Window   » Service Excellence Group - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.

    Open in a new Window   » Service Intelligence, Inc. - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.

    Open in a new Window   » Service Performance Group - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.

    Open in a new Window   » ServiceSense - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.

    Open in a new Window   » ServiceTRAC, Inc. - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.

    Open in a new Window   » SG Marketing Group - Company description, services offered, and online shopper application.

    Open in a new Window   » Shadow Shopper - Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers.

    Open in a new Window   » Shadow Shopper - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.

    Open in a new Window   » Shop'n Chek International - Mystery shopping and market research services for customer satisfaction measurement.

    Open in a new Window   » Shopper Anonymous - Australian mystery shopping organization.

    Open in a new Window   » Shoppers' View - Provides mystery shopping on site and by telephone to the retail industry. Online application.

    Open in a new Window   » Shoppers Critique International - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.

    Open in a new Window   » Shoppers, Inc. - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.

    Open in a new Window   » Sinclair Service Assessments - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.

    Open in a new Window   » SNEAK PEAKms - Offers a variety of customized mystery shopper and caller services.

    Open in a new Window   » Sonya's Mystery Shoppers - Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee).

    Open in a new Window   » Speedmark Information Services - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.

    Open in a new Window   » A Step Above Service Evaluations, Inc. - Florida-based service evaluations to varied industries.

    Open in a new Window   » Support Financial Resources, Inc. - Customer-driven mystery shopping and consultative services specializing in the financial services industry.

    Open in a new Window   » Sutter Marketing - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.

    Open in a new Window   » Tenox Appraisal Systems - Customer satisfaction measurement specialists.

    Open in a new Window   » U.S. Mystery Shoppers, Inc. - Offers services to retail and service industries in the United States. Online application.

    Open in a new Window   » Video Stars Real Time Video Training - Hidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.

    Open in a new Window   » Webbtech Data - Quality assurance company specializing in mystery and comparison shopping.

    Open in a new Window   » Westcoast Mystery Shopping - Specializes in serving smaller retail chains throughout North America.

    Open in a new Window   » Mom Advice - Taking the Mystery Out of Mystery Shopping - Introductory article covering the basics. (2004)

    Open in a new Window   » csmonitor.com - Shoppers spy on those who serve - Each week, as many as 500,000 amateur detectives rate firms on everything from cleanliness to customer service. (May 28, 2002)


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